[Resolved]  Bajaj Finserv — fraud and cheat by the agent

Address:Gautam Buddh Nagar, Uttar Pradesh, 201301
Website:www.bajajfinserv.in

I have purchased an acer laptop with total amount rs 32, 000 through a fresh bajaj finserve emi card that was issued by mr rohit who is a bajaj finserv agent. I paid an amount of rs 12, 414 as down payment to the acer dealer as suggested by rohit and he told me that the rest of amount i. E rs 19, 586 will be payable as emi in 6 installments but the updated amount in my emi account is rs 10, 668 as down payment. Rohit has cheated me. Plz refer attached documents.
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Nov 21, 2017
Complaint marked as Resolved 
Bajaj Finserv customer support has been notified about the posted complaint.
Oct 19, 2017
Updated by [email protected]
The contat number of the agent is as [protected].
Verified Support
Oct 20, 2017
Bajaj Finserv Customer Care's response
Dear Customer, Greetings from Bajaj Finserv! We have noted your details and will get back to you within 24-48 working hrs. Thank you!
Verified Support
Oct 21, 2017
Bajaj Finserv Customer Care's response
Hi Anand, As discussed with you on call xxxx6321, with reference to your email related to the excess amount that has been paid by you not reflecting in our records we request you kindly provide us the invoice copy and down payment receipt so we can validate in our records and assist you better.
Oct 21, 2017
Updated by [email protected]
I have already attached the attachment with my complain.
Oct 21, 2017
Updated by [email protected]
kindly cancel the auto activation of the insurance policy that has been activated without my concern.

Oct 23, 2017
Updated by [email protected]
Till yet I have not received any positive response from the Baja Finserv. They are asking for dealer to approach now and delaer is saying to consult Bajaj Finserv. Both are playing tricks. Finally, Customer is fool who goes for Bajaj Finserv.
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Please activation Bajaj cord
Bajaj Finserv Customer Care's response, Oct 20, 2017
Verified Support
Hi Iranna Vishwakarma, Greetings from Bajaj Finserv! Kindly share your registered contact details or customer id to assist you further or write to us at [email protected]. Thank you.
I have already attached these documents along with my Complaint.

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