Bajaj Finserv Complaints & Reviews

I am writing this mail because i am not getting any response or solution of my issue from bajaj team for last 25 days.
I had purchased and got four items online from flip kart merchant on 8th sep, 9th sept and 14th sep 2017 using bajaj finance emi card. For that, loan account no. (423ecf[protected] was created by bajaj finserv team. Finally i returned all four items in which two items on 11th sep (Amount of rs. 722 and rs 849), 1 item on 17th sep (Amount of rs.849) and 1 item on 28th sep 2017 (Rs.721.00)

I got the smart statement from bajaj team on 17th oct 2017 about my loan statement in which only one items returned on 28th sep was mentioned for partial cancelation kicked off. Rest three items was not mentioned there. This is the issue.

Amount
Refund id
Payment id
721
[protected]
Pzt[protected]b5a0506
722
98629365
Pzt[protected]b5a0503
849
98629379
Pzt[protected]b5a0504
815
99147385
Pzt[protected]b5a0505

Hence rest of three still not reflected in my emi card and my 1st emi was deducted on 2nd oct 2017 from my lined icici account. Please cancel my loan and refund my debited emi amount in my icici account. Why i pay the emi for which i have not kept any product? Please resolve my problem.

Thanks
Santosh kumar
Infosys limited bhubaneswar
Mob. No. [protected]

MY. G. KIRANKUMAR. Card. No. [protected].my payment was regular. My instalment was completed. In last month. I went. Purchase another. Product. The shop. Store, was telling that the card was blocked. IWent to the Bajaj.office.my account was clear.no.problem.they told me keep the mail to u. They will solve the problem. Please. Accativate. My card as soon as.
Thanking u

I am getting disturbed every day with your calls. I try to block one number and another one pops up and it just happens. All your numbers start with 140xxxxxx

Pls be informed i am not looking for loan and even if will need one in future bajaj finserv will be the last one to come to due to this disappointing service.

Pls update your records with my number +91 [protected] that i do not need any loans.

Rajesh

Dear sir,

I would like to inform you that my mobile no. Was [protected], but unfortunately it was lost and now i want to registered this mobile no. [protected] with you. Please do the needful as early as possible.

Thanks with regards,
Arvind namdev phadatare
Dharmveer sambhaji chowk
Po - haripur dist - sangli
Maharashtra, pin - 416416
Emil id:[protected]@gmail.com

My no is [protected] hamein loan ka offer hamare good track pe diya jaata hai aur hamein roz bolte hai ki kal aayenge aur vo kal aaj tak nhi aaya roj hamara time waste karte hain nhi dena toh saaf mana bhi kar sakte hai customer care no response dete hain sunte hi kaat dete hai aisa lagta hain ki bajaj finserv se dealing naa kare acha customer khone ka jimidaar bajaj finserv hoga jiska 5 saal se koi bhi emi bounce nhi hua hamein bahut dukh ke saath naa chahte hue bhi complaint karni pad rahi hai ab bhi sunwai nhi hui toh bhavishya mein koi bhi dealing nhi karenge.

Today when i go to purchase a tv in nearest dealer, came to know that my emi card is blocked. Further when i go to your bajaj finserv office i know that due to my cibil score is 729, my card is blocked. What kind of disgusting services, you providing? Already 2 item purchased and all their emi payments completed in time. And now this new bogus things. Please unblock my emi card asap. I already send email to your email id [protected]@bajajfinserv.in

My bajaj finserv card number: [protected]
Experia id: 1891375

My name ch. Narsimha and my mob no is [[protected]]. On sept 4 your customer care assists about bajaj ellite card membership. I very interested on that and i paid the amount rs 4777/- through cheque by icici and payment was debited successfully on date 16.09.2017. They told that after payment, you will get after 21 working days
In your registered address. So many times called bajaj office no response, also i have updated my family profile form in online. But still on date i did not received. Pls solve the above subject.
Regards,
Ch. Narsimha
Hyderabad

My emi card ending with 5892 is blocked. I am unable to shop online. Please help me out. Try to resolve the problem as early as possible so that i can get my payment process done and receive my require product. I was shopping for appliances from amazon. While processing payment it showing that my card is blocked. Please look at my problem and resolve it soon.

I am holding bajaj finance emi card as per my bajaj card my cibil if excellent. First bajaj finance call center tell me in your card company provide you loan of 1lac for tenure of 3 years then i said that yes i need for studies and bajaj people said that next day please be free executive will visit.
I took holiday from office but nobody visit 2nd day also executive not visited and next i got call from call center that your loan get rejected as you are not eligible.
I asked how can you say that then bajaj people is saying that our thane branch executive visited and he said that you are not eligible.
After 6 days again bajaj people said that loan are available executive will visit.
Please help me and stopped that type of non sense call. Bajaj call center persons not provide information properly they directly disconnected the call.

Dear sir/ma'am
My name is sarik beg. My registered phone no. Is [protected], which i have lost some times ago.
So now i am not able to log in with my phone no.
My email id is [protected]@gmail.com.
Please update my new no. [protected], so i can get details of my loan account
Kindly update my new no. [protected] as soon as possible.

Thank you
Sarik beg
[protected]@gmail.com...

Today one of the associate from bajaj finserv has visited to me @ my office address “a-37 sector 60 noida 201301” for collection of below mentioned payment in cash, since the auto-debit didn’t took place due to some technical fault from your end.

Post collection of cash payment, below message was also received by me. However, in late evening again an amount of rs. 1957.00 has been debited again from my bank account.

Please refund the additional amount i. E. Debited from my bank account. Details of supporting statements and screen shot attached.

Icici bank
A/c no. 6615*1464
Akshay k*
Icic000*

Sms received post cash collection - your payment of rs. 1957/- against agreement no 581rem40347439 has been received & being updated in your loan a/c via receipt m1880487.

And same amount again debited from bank account confirmation with screen shots.

Contact details of cash payment collection agent:- m#[protected]‬

Hi, my bajaj id is 4178801. for the last 4 months every month 800 and 570 amounts are deducting from my icici account for unknown reason with loan numbers 4000cd18360528, 4000cd18517444. Today on 16 oct also deducted 800 and 570 I already cleared those loans in 2016. Please refund my amount.
I want to take loan in bajaj again. I was very happy with bajaj service and I had trust. Now please refund my amount. Customer is a valuable person for any business. I hoffe I want to maintain a good relation with bajaj in future.

Dear sir/mam,

Similarly i have also been cheated exactly in similar way. I have written talked to finserv. My emi is due on 2th nov'17 as well.

I am not getting any response except that investigation is in progress. I marked so many mails to [protected]@bajajfinserv.in. Even after intimating finserv they do not seem to be bothered. I am now worried that they will hound me for money and later downgrade my rating somewhere else.

I suspect that bajaj finserv employees have reused.

Loan account : 400ecf52681831

Every day i am receiving at least 4-5 calls from bajaj finserv for loans. I have intentionally opted 1 for further communication and when a person called me back i earnestly requested that if somehow this automated call can be stopped on my mobile number. Every time they told me that this number will be updated in their system as not to call. Nothing has worked so far. I have also written mails to wecare, but nothing happened.
So, through this forum, i am requesting you guys, not sure if this will work at all, but can you please stop this automated calls to the number[protected]?

Please do stop calling me...

Sir,

My name is akilaganesan b, i have purchased 2 air conditioner from shenbaga agencies on 17-07-17 through bajaj emi card. On that day they told me the emi value is rs.2459 without insurance. We did not sign any insurance papers. Ist month emi not deducted from my account due to sign mismatch. 2nd month also the same problem. Already sbi account mapped in my bajaj card.
Collection agent come and collect the first and 2nd emi instalment amount.
Below the receipt details.
12-aug-17 4480cd46754307 rt. No. M581302 - rs.2459/-
12-aug-17 4480cd46754431 rt. No. M581414 - rs.2459/-
13-sep-17 4480cd46754307 rt. No. M1129518 - rs.2459/-
13-sep-17 4480cd46754431 rt. No. M1129428 - rs.2459/-

On 13-sep-17 again emi value deducted from my sbi account

13-sep-17 4480cd46754307 rt. No. M1129518 - rs.2714/-
13-sep-17 4480cd46754431 rt. No. M1129428 - rs.2714/-

Please reverse my excess emi amount in my sbi account.

I don't want insurance for that product. Please cancel my insurance and reverse my insurance amount to my sbi account at the earliest.

Till date there is no response in bajaj office. I am not satisfied with your service.

Thanks & regards,
Akilaganesan b
[protected]

My name is ashwin mhatre. My cutomer id is 13338971. My registerde mobile number is [protected]. My card is temporary blocked. I want to purchase another product but i have received mail that my card is blocked due to pdc bounce. But i don't understand why my card is blocked because i have enough balance in my bank account from last 2 months. The emi has not timely cut from your side from last 2 months due to this i have to pay extra penalty for this; this is a very disgusting service. I have called to your representative, but it has no options to speak with him. This is not my good service experience with bajaj finance customer serving team. You should well trend your team before let them handle any call.
This is not a good customer service.
It's second time from last 4 months my card is blocked. I request you please activate my card.
Kindly resolve this issue.
Please find attached mail copy.

You can also call me on [protected].

Thanks.

Ashwin mhatre

Dear sir,

My bajaj finserv card no is.[protected]. Exp on 12/2026. I have complete all my led installments on time to time and 2nd my washing machine instalment is only 2 left is also on time to time. Today i go for buy one mobile rs 18990 and my limit is 22000 but my card is blocked because of my less cibil score. I dont understand if i pay every installments on time and no default then why my card is blocked.

This is my request to you please unblocked my bajaj finserv card as soon as possible for new buying.

Please do urgent basese becuase today i want to buy the mobile.

Thanks
&
Regards
Shub parkash
[protected]

My loan number is 402cdd31161525. My emi amount was rs2086. Noc not yet received and also even after paying all emi, still showing outstanding amount of 2800. I have got recipts of all the payments made but no one is able to help me. The company initially was not able to set up my emi because of some technical issue. So as agreed i made 4 paymenma online and two were collected by an agent from bajaj finsrrv. Total 6 emis, all have been paid. The june emi was paid in july simply because there was this cheque issue. Also i had not asked for insurance and so my insurance cancellation request was taken by the company, however i am yet to receive the refund amount. Please help me as i have used bajaj finance many a times and dont want to end up having a bad relationship with the company.

My name is krunal lavjibhai mavani
My customer ud is =36670283
My loan account number is 4280cd28449951

I have taken loan from your company since last year october and i have paid all emi regularly but yesterday i have visited chroma retail store for purpose of new consumer load of mobile phone but your employee reply me answering that your card was block and also said that no limit shows of your card shown
So pls tell me what happened in my account and also my card statement

I puchased a hp laptop worth 31000 from bajaj finserv, Without customer knowledge they included fonesafe for the purchased product and then I have to pay 625 rs.additional amount to emi.
When I went to there office they are not giving proper explanation
And there customer care numbers are not working properly
I am totally disappointed on this action of company.