Bajaj Finserv — Fraud transactions on emi card

Dhananjaya hanumaiah

from Puttur, Karnataka

Address:	560072
Website:	www.bajajfinserv.in/finance

I had taken loan from bajaj finance. Customer id[protected].
Along with that i got the emi card. Which has never been used.
Till i foreclosed the personal loan, there was no issue on emi card.
As soon i foreclosed the loan, started getting sms on emi card offers. It was just ignored. One fine day i got message saying "your loan is approved for 74000 + rs" immediately i called teh custoer care and asked informed them about the message. They said you can ignore the message there are no transactions reflecting. I also asked them to block the card. She confirmed the same and asked to destroy the card. After 15 days, i am getting a message to keep the funds in my account for the emi. That too for 2 loans.
I have written several mails and no response. I do have the recording which says the card is blocked. There are several complaints with the same issue. Bajaj is purposefully doing fraud transactions. Consumer court please help

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Bajaj Finserv customer support has been notified about the posted complaint.

Sep 28, 2016

Updated by Dhananjaya hanumaiah Dear Customer,

Welcome to the world of Bajaj Finserv Lending.

Congratulations! Your Bajaj Finserv Privilege Card loan of Rs.74468.00 has been approved at SPYKAR LIFESTYLES PVT LTDPUNE IN

We shall shortly get back to you with your Loan details.

For any further clarifications, do call us on[protected] call charges applicable)

Sincerely,
Bajaj Finserv

This is the standard fraud transaction which bajaj is doing with most of the customers

Sep 28, 2016

Updated by Dhananjaya hanumaiah Same response every time as below.
From: Bajaj Finserv Lending [mailto:[protected]@bajajfinserv.in]
Sent: Saturday, September 17, 2016 2:35 PM
To: Dhananjaya Hanumaiah
Subject: Your We care SR number – SRN06800196

Dear Customer,
We thank you for writing to us and acknowledge the receipt of your email. You will receive a reply from us in 2 working days.
Your Service Request no. is : SRN06800196

But no response or resolution . There has been many mails.for each mail i get one SRN #

SRN # SRN06881577
SRN # SRN06881578
SRN06800196.
SRN#06800199

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Comments

Dhananjaya hanumaiah

from Puttur, Karnataka

Wrote mail to all of the zonal heads. Got call on 29th Sep 2016 at 6 PM. The executive confirmed the all the loans have been cancelled. The card is blocked.
They will also send an confirmation email. Waiting for the mail.

Thanks Consumer Court.

ajaytiwary

from Kolkata, West Bengal

Bajaj finserv is a fraud company.
They have cheated me as well. They took the money for emi card and then they blocked it after few days. They will never respond to your query and will send you auto generated mail for your email. Company like this should be banned.