Bajaj Finserv — home loan foreclosure issue

I have a home loan account with bajaj housing finance since 2017. Account no. 405sho41324118. Have been writing to wecare, to grievance redressal and to customer service head since last 15 days but no revert. Below is my complain.

I have paid the foreclosure amount by cheque on 14th march 2020 as per details below:
Principle outstanding - inr 71, 49, 672
Interest amount (Calculated till 17th march 2020) - inr 22961.00

Both the cheques were cleared as due on 17th march 2020 and same are reflecting in statement of account as well. However, the interest paid amount is not adjusted and it is still showing as outstanding. Also the principle payment even though paid completely shows a short fall of inr 100.00.

To add to all this there is a daily penalty being levied on my account towards outstanding emi which is also reflecting in statement of account. All this will also impact my cibil score which is not acceptable.

I need to share the noc with my buyer's bank (Hdfc) which is pending with bajaj finance.

Kindly assist in getting this issue resolved and help me with noc.

Regards,
Sneha malvankar