[Resolved]  Bajaj Finserv — home loan top up loan

Address:411028

I was transferred my home loan from icici bank to bajaj in january 18. Bajaj's two staff mr. Ankit & mis ashvini had come in my home and they explain their plan. They taken sign on application form & on the documents. I provide them pan copy, aadhar card, 6 month salary slip, photographs, 5 cancel cheques. At that time tey told me top up loan offer on home loan. They told me you can get 15 lac rupees loan. I told them that i want only home loan not any other loan. They told me you get free top up loan scheme is that from this account you will charge emi on only withdraw amount or used amount. Example if i used 1 lac rupees from 15 lac then emi will statrt & charge on rupees one lac only. Till there is no emi if you not used amount. Ok then i agree for that. They give me home loan cheque in feb-18. And deposited in icici home loan account by ashvini madam with my wife. On 21st feb-18 7.5 lac amount has deposited in my account by bajaj against top up loan. Immediately i informed to mr. Ankit, he told me don't worry you tranfer this amount in virtual account. I told him i am not able to this transaction. At end of feb month i got sms for emi 14862/- against this top up. I told to ankit he told me you make this emi payment i will be remburse this amount. I visit 19th march in bajaj office in pune branch & meet to ankit. He transfer this amount in virtual account & assure me that this amount will be reimburse to you. Again i told that you cancel this loan i not any need of other loan. Again i paid emi on 3rd april against top up. He told for submitting noc of housing society. He send me format on 30th april. He told after getting noc we solve your problem. I send him soft copy of noc & told that we are out of town for marriage. I submitted hard copy on 21st may. May months emi also taken by him with commitment that after getting noc immediately we will reimburse your deducted emi. 1st june in y account 792293.00 rupees amount deposited by bajaj finas. I told ankit he reply that balance amount of top up has deposited in your account. You transferred this amount in virtual account. When i am trying to making payment balance amount shown 803, 500.00.
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Jul 17, 2018
Complaint marked as Resolved 
Bajaj Finserv customer support has been notified about the posted complaint.
Verified Support
Jun 09, 2018
Bajaj Finserv Customer Care's response
Hi vt.kamble, Greetings from Bajaj Finserv! Thank you for writing to us, we request you to kindly contact [protected]@bajajfinserv.in with your registered e-mail id. Thank You.
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Sir i have applied a bajaj finserv card 1 month ago at a electronic shop near my home . i bought a refrigiretor from there with bajaj finance when ill be able to receive the bajaj finserv emi card so then i'll be able to buy something else from online shopping websites

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