Bajaj Finserv — Illicit transaction from customer's account with illegal sign | |||||
Hi, This is Aalban. I happened to Purchase a Sony LED TV from Vasanth & Co.in my locality. Unfortunately, we were directed to Bajaj FinServ by the vasanth & co authorities for EMI payment for 6 months. we had a due of approximately 26, 000. So we agreed to pay in 6 dues. But they authorities at Bajaj FinServ at Hi, This is Aalban. I happened to Purchase a Sony LED TV from Vasanth & Co.in my locality. Unforunately, we were directed to Bajaj FinServ by the vasanth & co authorities for EMI payment for 6 months. we had a due of approximately 26, 000. So we agreed to pay in 6 dues. But they authorities at Bajaj FinServ at Nagercoil branch, located at DDJ complex, near vadasery bus stand, esp. Mr. Balachandran([protected]), Finance Manager had illegally added 2 more accounts to our account, had illegally transacted Rs.5700*1, 417*5, 4700*5 during these past 5 months. We were shocked to learn these illegal transactions from our account for the purpose of tallying his monthly target. So when we approached them, he, Mr. Bala chandran, pointed the fingers towards a customer and said they can provide the refund only after the customer is financially stable to pay the amount.I seriously do not understand the concept of collecting the refund, as a Bajaj FinaServ executive had illegally combined my acc.number with another 2 customers account and combined my signature with his, making this fraud transcation possible. He even gave us three timelines, guaranteeing us that it will be promptly met. But when questioned again for missing the timelines, he was audaciously challenging us to go for legal action against us. I was not aware that Bajaj FinServ academy trains such executives to challenge the customers, who are indirectly contributing for their livelihood. I hereby request the recipient to promptly look into this case, take legit action against Mr.Bala Chandran for challenging a Bajaj Finserv customer and make the refund payment at the earliest without any further delay. Or else I will be forced to go for a legal lawsuit against Bajaj Finserv for actively supporting the Executive to be a part of this illicit transaction. For more information and proof regarding this case, kindly reach out to my mail id [protected]@gmail.com. Was this information helpful? | |||||
Bajaj Finserv customer support has been notified about the posted complaint. | |||||
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