Bajaj Finserv — incorrect cibil update after complete payment done. disgusting service

Address:

560076

Hi Guys,
Just wanted to share my feedback about Bajaj Finserv. I had a very bad experience with Bajaj Finserv. One of my Consumer loan No 4040CD00519384. This was a simple consumer Loan taken from Bajaj Finserv for purchasing an AC. The complete EMI has been paid for the same. Bajaj Finserv has also issued the NOC and Loan clearance certificate mentioning the EMI paid every month with zero due left. However Bajaj Finserv has incorrectly updated the loan not to have paid completely on the Cibil. Also they have sold my account to Kotak to recover the money of Rs. 11687. Bajaj Finserv wants to wash off there hand and hence asking me to contact Kotak for further communication. Upon requesting them to sort this out for about 6 months, they have yet not been able to fix the issue. Instead they mention that the Loan has not been cleared and the NOC has been issued incorrectly/ by mistake and hold no good. This is such a discusting situation adn now they have started ignoring my email as well. I am taking this to the Consumer Court and also wanted you guys to be aware of how unsafe it is to take a loan with Bajaj Finserv. Find the attached proofs of the unhelpful email communication and recorded voice clip for the conversation i had with Bajaj Finserv. Also find the copy of the NOC and the clearance certificate where they have mentioned that there is no due left. Find the screenshot of the incorrect update on Cibil as well.

Shahid Akhtar
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