Bajaj Finserv — Laptop insurance activated and amount deducted without my knowledge and permission

Need proper explanation and refunding of my additional EMI amount deducted against LAPTOP LOAN ACCOUNT NUMBER: 403DPFGC283277.

My laptop loan amount is Rs. 37, 999 also I paid initial payment of Rs. 13, 840/- (including all taxes and first 3 installments of my EMI). And my monthly EMI amount calculated as Rs. 4, 223/- (for next 6 installments). This is the statement which I received from the Bajaj Finance Agent in HP showroom (OM Enterprises, Vinayagapuram, Ambattur).Refer Attached Statement copy.

But On my EMI Deduction (EMI 01) dated: 02 August 2020 it was debited Rs. 4, 376/- from my account instead of a pre-calculated EMI amount of Rs. 4, 223/-. Again during my Second EMI deduction (EMI 02) dated : 02 September 2020 it was debited Rs. 4, 943/- instead of Rs. 4, 223/-.

When we checked the online account statement it was mentioned only Rs. 4, 223 was deducted for EMI 02. On direct visit to nearby Bajaj Finserv Limited (Shanti Colony, Anna Nagar Branch) to enquire about the additional amount deduction (Rs. 153 (EMI 01) + Rs. 720 (EMI 02)), I was informed by the customer support official that the amount deducted for laptop insurance and still we have to pay 4 more installments for the same insurance. But the fact is we have never been informed about any laptop insurance while purchasing the product. Also the bajaj insurance agent was not there in the showroom when we bought the product. But now suddenly we are informed that we claimed for insurance for Laptop - Fonesafe Classic T4 Plan with Membership Fee of Rs. 3599/- (CPP Group India) - Linked Agreement No. 403DTBGD118452.

* I need an explanation that without my knowledge how the insurance claim is initiated by the bajaj finance people. And I have never received any Formal letter communication regarding the insurance details.
* Finally I don't want any Insurance against my Laptop Loan Account - 403DPFGC283277. Cancel the insurance account and I need refunding of my incorrect debited amount back as soon as possible.

Like this continuously they people deducting amount and not even responding properly for calls and avoiding us when we directly enquire them