[Resolved]  Bajaj Finserv — Loan account no 403dpf15287388

Address:	600004
Website:	www.bajajfinserv.in

Dear Sir, I purchased a new LG G2 phone from Poorvika Mobiles, Mylapore, Chennai on[protected].Loan Acc No: 403DPF15287388. Loan amount was Rs 21500, of which I have already paid Rs 7168 as advance EMI. Total Disbursed amt was Rs 14117. I was told by the store representative of Bajaj Finance (Ms. Yuva Priya) that my first EMI date will be on[protected], but in the email statement I received about the transaction reads as[protected]. I dont understand how this is calculated? Unlike my 3 prior loans with Bajaj(Fully repaid without a single ECS bounce) all the due date was min of 30 days later from the date of transaction. When contacted the customer care, I was told that ALL the loans which is getting disbursed in the month of Oct 2015, the 1st EMI is by default on[protected]. Without us being kept informed by the store executive nor any terms and conditions being given to me specifically mentioning that[protected] will be my 1st EMI date, how could they automatically schedule my 1st EMI to[protected]???

Also, without my concent, you have charged Rs 1091 under 403DEW15287403 as extended warranty which I did not even request for. I have already placed a request to cancel the extended warranty loan amount under 403DEW15287403 with immediate effect. The service call Number is T1203919.

I kindly request you to take action against this and change my 1st EMI date to[protected].