[Resolved]  Bajaj Finserv — Loan application no. : [protected] regarding refund of rs.10, 000 (Rupees ten thousand)

Address:New Delhi, Delhi, 110023

Dear mr. Mohd mazhar/mr. Subhash arora/mr. Amber aggarwal,

I have made several requests through e-mails and the last request i have submitted on dated 24th june 2016 in order to refund the amount rs 10, 000 (Rupees ten thousand) in my pnb bank account which was withdrawn by bajaj finance through my pnb cheque no.321840 on dated 18.05.201, in connection with housing loan, but the housing loan was not processed and in this regard i also have discussed with mr mohd mazhar on telephone.

Kindly refund rs 10, 000 (Rupees ten thousand) in my pnb a/c no.[protected]; ifsc code: punb0015900, green park branch at the earliest please.

Best regards
Mohammad isa ansari
Loan application name: mohammad isa ansari
Loan application no. : [protected]
Pnb saving a/c no.[protected]
Ifsc code: punb0015900
Mobile: [protected]
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Oct 9, 2016
Complaint marked as Resolved 
Bajaj Finserv customer support has been notified about the posted complaint.
Verified Support
Sep 08, 2016
Bajaj Finserv Customer Care's response
Hi Dr Dr Mohammad, we regret the inconvenience caused to you. We wish to inform you that we have already noted your details and shall forward it to our customer care team. Someone from the team will get back to you shortly. You can also write to us at [protected]@bajajfinserv.in
Complaint comments 

Comments

Still, I have not received any phone call from Bajaj Fin. I also wrote two applications to [protected]@bajajfinserv.in, but no response from them Kindly intervene in the matter and advise to Bajaj Finance to transfer the refund Rs.10, 000 (Rupees Ten Thousand) immediately please.

The applications I have written to [protected]@bajajfinserv.in are as follows:

Dated: 9th March 2017

I sent below mail on 8th December 2016 regarding the bank transfer of Rs.10, 000/-. but still you have not transferred. Now it appears I would have take the help of court.

Yours very sincerely
(DR. MOHAMMAD ISA ANSARI)
Co-Applicant: Mrs Farhat Moin Ansari (Wife)
Loan Application Name: MOHAMMAD ISA ANSARI
Loan Application No. : [protected]
PNB Saving A/c No.[protected]
IFSC Code: PUNB0015900


Dr. Mohammad Isa Ansari
To
[protected]@bajajfinserv.in
CC
subhash.[protected]@bajajfinserv.in
08/12/16 at 3:06 PM

Attn: Mr. Subhash Arora (Mobile Phone: [protected]), Bajaj Finance, Metro Height, Netaji Subhash Place, New Delhi

Dear Mr. Subhash Arora, as per telephonic discussion on dated 1st September 2016, you ensured that the refund Rs 10, 000 (Rupees Ten Thousand) will be processed within 4-5 days, but still it has not been transferred/ credited in my PNB Bank A/c No.[protected], Green Park Branch.

Also I have tried many times to remind you but every time you are making my phone calls busy. Even my wife (Farhat Moin Ansari) also requested and tried to get refund done but I don’t know why you doing such trouble.

Above indicated amount Rs 10, 000 (Rupees ten thousand) in my PNB bank account was withdrawn by Bajaj Finserv through my PNB cheque no.321840 on dated 18.05.201, in connection with Home Loan, but the home loan was not processed.

Mr. Subhash Arora, kindly process and transfer above indicated amount Rs 10, 000/- at the earliest in order to avoid legal/court action.

Best regard
(DR. MOHAMMAD ISA ANSARI)
Co-Applicant: Mrs Farhat Moin Ansari (Wife)
Loan Application Name: MOHAMMAD ISA ANSARI
Loan Application No. : [protected]
PNB Saving A/c No.[protected]
IFSC Code: PUNB0015900
Dear Sir/Ma’am,
Up-to-date email communications are as follows and they have ensured to transfer the refund in my bank account:

[protected]@bajajfinserv.in Dear Customer, Thank you for writing to us at Bajaj Finserv. We regret the inconvenience caused to you and assure you of our best services always. As discussed on call [protected], we wish to inform yo
To
[protected]@yahoo.com
CC
[protected]@yahoo.com
7 Apr at 6:39 PM

Dear Customer,

Thank you for writing to us at Bajaj Finserv.

We regret the inconvenience caused to you and assure you of our best services always.
As discussed on call [protected], we wish to inform you that we will process refund of Rs 6000/- toward MOF charges for your loan application ID [protected].
Please fill up the below mentioned details and provide copy of cancelled cheque

1. Customer Name:
2. Bank Name :-
3. Branch :-
4. Account no :
5. IFSC code:-
6. City :-
7. MICR Code:-
8. LAN
9. Beneficiary name

Bajaj Finserv assures you its best service, always.

Yours sincerely,
Jyoti R
Bajaj Finance Ltd.
Bajaj Finserv.

Dr. Mohammad Isa Ansari Dear Ma’am Jyoti, Details are provided below: Copy of cancelled cheque is also enclosed with this mail please. Customer Name: MOHAMMAD ISA ANSARI Bank Name: - PUNJAB NATIONAL BANK Branch: - GULMOHAR

To
[protected]@bajajfinserv.in
8 Apr at 9:29 AM

Dear Ma’am Jyoti,

Details are provided below: Copy of cancelled cheque is also enclosed with this mail please.
1. Customer Name: MOHAMMAD ISA ANSARI
2. Bank Name: - PUNJAB NATIONAL BANK
3. Branch: - GULMOHAR ENCLAVE, GREEN PARK, NEW DELHI-110049
4. Account no: [protected]
5. IFSC code: - PUNB0015900
6. City: - NEW DELHI
7. MICR Code:[protected]
8. Beneficiary name: - MOHAMMAD ISA ANSARI

This is submitted for your kind information please.

Yours very sincerely
MOHAMMAD ISA ANSARI
Loan application ID: [protected]
Mobile no. [protected]

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