[Resolved] Bajaj Finserv — loan approval | |||||
One of the worst network in india from last 7 days continuously getting messages and emails for pre approval loan i sent a message to 56070 twice got a call that someone will come to collect the documents i was waiting continuously 2 days simultaneously i also get a mail for the same that i have some pre approved loan. After all i called customer care no called around 20 times a guy picked and said sir yes you have approval and someone will come to collect the documents and immediately disconnected the call without saying anything. I again called and mailed to wecare. Got reply in 24 hours only to say that sir you should call customer care no [protected] i called again a guy picked and he was polite he confirmed me everything and noted down my address and confirmed that someone will come to collect the documents. Today i have been waited whole day that someone is really coming but all in vain. I called once again after using several attempts a girl picked the call she said that you loan has been put on hold i told her that yesterday i got a call and a guy confirmed me everything you guys are wasted my whole day. A team o[censored]nprofessional disconnecting the call immediately without giving proper information 2. You guys are misguiding your customer if you don't have proper information you don't have rights to waste their time. 3. If you do not have any preapproval of 1.75, 000/- why did u sending me messages and mails did you not check my cibil and other things. 4. Way of propoganda their business My email id is [protected]@gmail.com and mobile no is [protected] Was this information helpful? | |||||
Dec 5, 2017 Complaint marked as Resolved Bajaj Finserv customer support has been notified about the posted complaint. Verified Support Oct 27, 2017 Bajaj Finserv Customer Care's response Hi, Greetings from Bajaj Finserv!We have noted your details and we will get back to you within 24 working hrs.Thank you.
Verified Support Oct 28, 2017 Bajaj Finserv Customer Care's response Hi, Greetings from Bajaj Finserv! As discussed we are unable to process your loan application inline with our company credit credit policy.Thank you.
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4th Floor, 271 Business Park, Model Industrial Estate, Goregaon East, Mumbai, Maharashtra, India - 400063
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