[Resolved]  Bajaj Finserv — loan disbursement

Address:

600063

I have applied for a loan with bajaj finance on 31st july 2017 for rs 700000. And received an confirmation that the same is sanctioned. And they have started calculating interest for the same effective from 3rd august 2017. However the above said amount has never been credited to my account till date 9th august 2017. The guys who collected my documents mr. Syed - syedkazimali. [protected]@bizsupportad.com mobile number [protected] and mr. Selvam - sales manager - a. [protected]@bajajfinserv.in who processed my loan are not reachable after this incident.

Tried to reach the customer care via[protected] which only take me thru their ivr system and no human interaction possible with that to state my complaint with them. Sent mails to customer care mail id [protected]@bajajfinserv.in highlighting the above. Quoted their response below from them:

Dear mr. Sriprakash,

Thank you for writing to us at bajaj finserv.

We wish to inform you that your loan has been processed as per the signed documents for your loan account number 403spl47547744.

Hence we can not process your request for the emi due date change.

In case of discrepancy, we request you to kindly send us a scan copy of your documents/ trail mail received from sales team for to verify and validate our records.

Once we have validated our system records, we shall revert to you.

Please find the attached a copy of the statement of account and repayment schedule.

For any further clarifications write to us at [protected]@bajajfinserv.in or you can contact us on[protected].

Bajaj finserv assures you its best service, always.

Yours sincerely,
Ramiz m.
Bajaj finserv.

I request any responsible person from bajaj finance to sort this issue. You can reach at [protected] or [protected]@ezvidya.com