Bajaj Finserv — loan fraud - harassment - without providing the extended warranty service

Address:560076
Website:customer-login.bajajfinserv.in/Pages/Loan-Details.aspx

Loan account number : 4130cd[protected] loan amount 46300 - for purchasing ac
Loan account number : 413ewc[protected] loan amount 2968 - for extended warranty

There was some pending amount to both of the loan, bajaj finance employee had
Called me and ask to pay approx RS 13432, so that he can close this loan and give me noc for this (Closure document). I paid the amount then that guy never given me noc. Infact not picking the call and did not reply on messages

Then after 2 months one person called me and asked to pay the pending amount once again. And said on this loan number 413ewc28500104, 742 rs were pending so with interest u have to pay approx 18000 and negotiated me till rs 5000. So that he will close and give the noc. Then i asked him same thing happened to me 2 months back. but that guy never turned back once i clear the dues. So please send me an email then only i will believe on you. But he gave me 5 reasons why he can't send the email.
I said then, i am not going to pay.

But the most interesting part is this loan number 413ewc28500104 was taken for the extended warranty for my ac, which i have never received the benefits. When i called the bajaj customer care they said contact to the store from where i bought the ac, the store guys were telling contact to the bajaj finance for this.
Finally i left all this mess. And took new emc from daikin by paying RS 5600.

Now after 3 months again they are calling and asking to pay rs 19000. And negotiated, he said - go to the branch office and pay Rs 6000 will close your loan.
When i went to the Marathahalli branch, he didn't ever talk properly to cashier and said lies.

I don't understand, when you cant provide the service why do you do EMC.

please remove the extra charges, what ever applied on Loan.
Was this information helpful?
No (0)
Yes (0)
Bajaj Finserv customer support has been notified about the posted complaint.
Complaint comments 

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    Bajaj Finserv
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    31%
    Complaints
    6835
    Pending
    0
    Resolved
    2026
    Bajaj Finserv Address
    4th Floor, 271 Business Park, Model Industrial Estate, Goregaon East, Mumbai, Maharashtra, India - 400063
    View all Bajaj Finserv contact information