Bajaj Finserv — Promised Offer but not given

Address:

Reliance Digital, Umrao, Nishantganj, Lucknow

Dear reliance digital & bajaj finserv team,

I am facing the problem since october 2019.
At the time of purchase nobody has told me about the sms which was sent by our registered number i. E. [protected]. So now 8 months over today i am talk on phone to mr. Mukesh jha and some other person they told me that why you are not send sms its your fault. They told me about the coupon that if you are eligible then u got you are not eligible then could not got this coupon and also i am not got the cashback of rs. 2500/- in our credit card also that was the same situation for the coupon and cashback also.

If they told me about the sms then why i am not send the sms, this is not my fault i am your valued customer and i purchased many products from reliance digital and i know that how to redeem and all etc.

So now i requesting you to please give the coupon and 2500/- cashback also as soon as possible and our 12000 coupon cashback + 2500 credit card cashback i. E. Overall rs.14500/- has been with you since 8 months. Who can bear his amount tell me.

I am writing many mails to you but my queiry has not been resolved yet.

Thanking you,
Shashank gupta

" i am trying many mail to reliance and bajaj finserv but they told me it will be given and now they told me that you are not send sms on that time.

But at the time of purchase nobody can told me about sms.