[Resolved] Bajaj Finserv — Refund of Insurance amount after closure of Loan | |||
I have closed my loan in the month of May'14 I had paid a significant amount for insurance when i had taken a loan .and after closure of loan asked for refund of Insurance amount that i had paid. Despite repeated requests and visits, along with emails and calling up( this is the worst toll free number system) I am not getting any reply. My LAP no. is 508LAP01423890 Complaint no. SRN01532052. Cust ID 13388350 Someone kindly guide me as to how I can go about getting my money back Worst system!!! Your office in mysore has some of the most horrible staf[censored] Self centered. My email is [protected]@gmail.com Was this information helpful? | |||
Aug 14, 2020 Complaint marked as Resolved Bajaj Finserv customer support has been notified about the posted complaint. | |||
 5 Comments | |||
Comments
Absolute Rubbish!!! I have written so many times to [protected]@bajajfinserv.in, [protected]@bajajfinserv.in and also [protected]@bajajfinserv.in. I have not got any reply.
BFL does not have basic courtesy to even respond to emails. Why cant you'll call and speak to a customer?
Why should a customer keep reminding you guys for mundane jobs? What is the TAT for such an issue?
I have also written to Mr Kakade. If you'll value customer relationship( whatever is left of it), why dont youll close this issue. Atleast apprise me of what is the progress.
BFL does not have basic courtesy to even respond to emails. Why cant you'll call and speak to a customer?
Why should a customer keep reminding you guys for mundane jobs? What is the TAT for such an issue?
I have also written to Mr Kakade. If you'll value customer relationship( whatever is left of it), why dont youll close this issue. Atleast apprise me of what is the progress.
Dear Sir
With reference to your post and our discussion, we regret the inconvenience caused to you. We wish to inform that you opted to take an insurance policy at the time of taking your loan and the same was issued as per your consent. We understand post closure of your loan, you wanted to surrender your policy and you had raised a request stating the same. We request you to please give us additional 48 hours to address your query. For any further information, please write to us on [protected]@bajajfinserv.in
With regards,
WeCare
Bajaj Finserv Lending
With reference to your post and our discussion, we regret the inconvenience caused to you. We wish to inform that you opted to take an insurance policy at the time of taking your loan and the same was issued as per your consent. We understand post closure of your loan, you wanted to surrender your policy and you had raised a request stating the same. We request you to please give us additional 48 hours to address your query. For any further information, please write to us on [protected]@bajajfinserv.in
With regards,
WeCare
Bajaj Finserv Lending
This complaint has not been resolved. I think that everyone out there should understand that these people are not professional.
Rinku Anand, Ruchi Singh completely useless!!! Mr Kakde, please note, your team is totally incompetent. They dont write email, pick any calls, useless.
Are you guys going to resolve this complaint or should I file a complaint through my lawyer ?
Rinku Anand, Ruchi Singh completely useless!!! Mr Kakde, please note, your team is totally incompetent. They dont write email, pick any calls, useless.
Are you guys going to resolve this complaint or should I file a complaint through my lawyer ?
Please register my e-mail ID with bajajfinserv.in for receiving copy of insurance.
Name-- RAJATAVA BISWAS.
Mobile No. [protected].
My e-mail ID-- [protected]@yahoo.co.in
My EMI Card no.is [protected] valid upto 08/15.(please renew the card for use after validity period)
Thank you
regards Rajatava Biswas
[protected]
[protected]@yahoo.co.in
Name-- RAJATAVA BISWAS.
Mobile No. [protected].
My e-mail ID-- [protected]@yahoo.co.in
My EMI Card no.is [protected] valid upto 08/15.(please renew the card for use after validity period)
Thank you
regards Rajatava Biswas
[protected]
[protected]@yahoo.co.in
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Thank you for sharing your details. We have already initiated the process of resolution of your query. You shall hear from us asap. During this time, should you wish to contact us, please write to us on [protected]@bajajfinserv.in mentioning your Loan Account Number in the subject.
With regards,
WeCare
Bajaj Finserv Lending