Bajaj Finserv — Regarding processing fee

I have availed personal loan of Rs. 2 lakhs from your esteemed company. I was promised a reduction in processing fee upto 2000/- and the coordinator mr. mihir had been fooling around that he has got the money and would bring and handover to me since 4 months. the contact phone no [protected] which he was using also is not available now since feb, 2016. again there was a promise of gift voucher from Amazon and Tanishq which has not been given at all. kindly do the needful. I would like to have the phone details of Goregaon office through which my loan was disbursed. My unique Account No is[protected]
40SSPL 16291497. Anticipating a favourable reply, (Mrs. Premalatha K Rao.