Bajaj Finserv — unauthorized 117 rs from my axis bank account in the form of ecs from bajaj finance

Alok Selvam

from Bengaluru, Karnataka

Address:

House no 159 Vijaya Nivas 2nd cross 3rd main Balaji layout vindhyaranyapura, 560097

Hi bajaj finance service,

Today on 20/04/2019, i have been deducted with an unauthorized 117 rs from my axis bank account in the form of ecs from bajaj finance.
I do not have have any pending payments with bajaj fin services.

I need to know why this unauthorized transaction was done and with explanation and refund it back to my bank account immediately.

My bajaj fin card no is : [protected]

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Axis Bank Customer Care

from Pune, Maharashtra

Hi, we understand your concern. We believe in complete transparency and disclosure about all our service fees and charges. You can learn about them on this link http://bit.ly/2MuqwTe.
Also please note, as part of the resolution process, our executives will never ask you to initiate any financial transaction or download any app or part with confidential account related information. Please refrain from doing so and report such incidents immediately. For more information, please visit http://bit.ly/2VadVIq Regards, Team Axis Bank.