Comments
Sir after switching on my water geyser but fail to get heated water.
Reply
I m not satisfied with quality
Bajaj Electricals Customer Care's response, May 25, 2016
Verified Support
Dear shivaligl,
Kindly register your complaint on 18001025963 & share with us your complaint number along with your contact number and location to assist you better.
Regards,
Bajaj Electricals
Kindly register your complaint on 18001025963 & share with us your complaint number along with your contact number and location to assist you better.
Regards,
Bajaj Electricals
Bajaj Electricals — I m complaining for my geyser
Actually my water geyesr is not heating water after 1hrs.Bajaj Electricals Customer Care's response, May 25, 2016
Verified Support
Dear Rajvir Kant,
Kindly register your complaint on 18001025963 & share with us your complaint number along with your contact number and location to assist you better.
Regards,
Bajaj Electricals
Kindly register your complaint on 18001025963 & share with us your complaint number along with your contact number and location to assist you better.
Regards,
Bajaj Electricals
Bajaj Electricals — Bajaj Shakti 25Ltr Storage Gyser
25 Ltr Bajaj Storage Gyser is not working. It is developing vacuum and hence not taking in cold water. let me have the Service Centre Address in Bangalore so I can take it there to get it fixed.Bajaj Electricals Customer Care's response, May 25, 2016
Verified Support
Dear M R Deshpande,
Kindly register your complaint on 18001025963 & share with us your complaint number along with your contact number and location to assist you better.
Regards,
Bajaj Electricals
Kindly register your complaint on 18001025963 & share with us your complaint number along with your contact number and location to assist you better.
Regards,
Bajaj Electricals
Dear Sir
Please be informed that we bought above product from Big Bazaar, Sarai Kwaja Mathura Road, Faridabad (Haryana) on 24th JAN 16 against invice no. 0011627. The seal packed items were opened in presence of Bajaj technician for performing demonstration of the appliance functions.
Since beginning its Dough Kneader attachment was not functioning well however it was told to us that after few days of regular usage all parts shall role smooth. Since it was regularly troubling us we approached customer care no[protected] and lodged request w.r.t. complaint no. 9613015 dated 18.04.16. Even after various reminders at your customer care help line no one attended the grievance however we were regularly getting the SMS after our calls that the matter has been resolved.
Subsequently second complaint was registered by us on 01.05.16 with no. 9388740.
They gave us following nos to contact :-
Work shop no [protected] – They asked us to talk at mobile no. [protected]
The above cell no. provided was of Area Manager who upon contacting said that he is based at Chandigarh and can not help in the matter.
On frequently contacting to your customer help line and work shop nos they sent a technician Mr Shankar on 10.05.16.
To our surprise Mr Shankar revealed that the appliance belt is not proper functioning and needs to be replaced. A charge of Rs 283 has to be borne by us since parts are not covered under warranty. He took the belt assuring that the same would be replaced in a day or two. Since then we have been chasing on his mobile no [protected] and he did not turned up till today afternoon mentioning some or the other excuses.
We protest such deeds and request to replace the unit since it is defective piece supplied by your esteemed organisation. It is appliance’s internal part which did not got damaged due to any accident or mishandlings or tampering however manual intervention was by your authorised technician only.
I keep high value for Bajaj brand thus thus quite sure that company will maintain their high standards and provide me sound unit as replacement ASAP.
An instant action and line of confirmation shall be obligatory.
Best of Regards
Prakash Poddar
Mobile - [protected]
Please be informed that we bought above product from Big Bazaar, Sarai Kwaja Mathura Road, Faridabad (Haryana) on 24th JAN 16 against invice no. 0011627. The seal packed items were opened in presence of Bajaj technician for performing demonstration of the appliance functions.
Since beginning its Dough Kneader attachment was not functioning well however it was told to us that after few days of regular usage all parts shall role smooth. Since it was regularly troubling us we approached customer care no[protected] and lodged request w.r.t. complaint no. 9613015 dated 18.04.16. Even after various reminders at your customer care help line no one attended the grievance however we were regularly getting the SMS after our calls that the matter has been resolved.
Subsequently second complaint was registered by us on 01.05.16 with no. 9388740.
They gave us following nos to contact :-
Work shop no [protected] – They asked us to talk at mobile no. [protected]
The above cell no. provided was of Area Manager who upon contacting said that he is based at Chandigarh and can not help in the matter.
On frequently contacting to your customer help line and work shop nos they sent a technician Mr Shankar on 10.05.16.
To our surprise Mr Shankar revealed that the appliance belt is not proper functioning and needs to be replaced. A charge of Rs 283 has to be borne by us since parts are not covered under warranty. He took the belt assuring that the same would be replaced in a day or two. Since then we have been chasing on his mobile no [protected] and he did not turned up till today afternoon mentioning some or the other excuses.
We protest such deeds and request to replace the unit since it is defective piece supplied by your esteemed organisation. It is appliance’s internal part which did not got damaged due to any accident or mishandlings or tampering however manual intervention was by your authorised technician only.
I keep high value for Bajaj brand thus thus quite sure that company will maintain their high standards and provide me sound unit as replacement ASAP.
An instant action and line of confirmation shall be obligatory.
Best of Regards
Prakash Poddar
Mobile - [protected]
Bajaj Electricals Customer Care's response, May 31, 2016
Verified Support
Dear ppoddar13,
We understand your concern. Thank you for sharing your details. We have forwarded your concern to the service team.
Regards,
Bajaj Electricals
We understand your concern. Thank you for sharing your details. We have forwarded your concern to the service team.
Regards,
Bajaj Electricals
Bajaj Majestic geyser stopped working
I bought a bajaj majestic 25ltr geyser around three months back. It worked fine till last week.But now it stopped working. The LED's are not even turning on.Bajaj Electricals Customer Care's response, May 31, 2016
Verified Support
Dear pavanbalsani,
Kindly register your complaint on 18001025963 & share with us your complaint number along with your contact number and location to assist you better.
Regards,
Bajaj Electricals
Kindly register your complaint on 18001025963 & share with us your complaint number along with your contact number and location to assist you better.
Regards,
Bajaj Electricals
41%
Complaints
1119
Pending
0
Resolved
441
+91 22 2204 3733
+91 22 4128 0000
+91 22 2204 3780
51, Mahatma Gandhi Road, Fort, Mumbai, Maharashtra, India - 400023