[Resolved]  Bajaj Geyser — Defective product and pathetic sales service

Address:

Pune, Maharashtra

I have purchased a Bajaj Geyser in Feb 2013 and it is not working properly from the day1. After instillation it worked for 30 mins and later the power was not flowing in and i have contacted the customer service centre. Every time they give me complaint number and nothing is happening. Numbers are 2921976 and 3056846. Once Bajaj customer care person came in and he said I will do it for 200 Rs even if it is under warranty and you don’t tell this to service centre and he repaired it and said it will work fine but when we switched on the geyser and kept it on for 40 min suddenly got some noise and it was switched off. After i called again them, I receive number but no service and it is not yet repaired... can some one guide me how to get a new geyser as i did not use it at least a day in proper condition...how should i take it to consumer court... Service centre guys says that they will repair it but not replace why should i go for a repair as i did not use it at least once...i did not purchase a second hand geyser right ... some one can help me how to handle this issue ..Not happy with Bajaj... My number is [protected] and mail id is [protected]@gmail.com