[Resolved]  Bangalore Metropolitan Transport Corporation [BMTC] — acceptance of aadhar card as proof of evidence

Address:Mysore, Karnataka, 570026
Website:[email protected]

Today I travelled in BMTC buses from Rajajeswari Nagar to Jayanagar 4th Block via Banashankari. I boarded bus route No. 13 from Banshankari to Jayanagar at about 5.47 pm vide ticket No. T 108 210FA/1 11.01.18. I am a senior citizen of 64 years of age and I produced my Aadhar Card No.[protected] as evidence of my claim as senior citizen. He refused to accept Aadhar card as evidence and insisted me to produce Senior Citizen Card as per instructions from his higher authorit Is it a fact? . I travelled by paying normal fare. Incidentally I travelled from RR Nagar to Uttarahally and to Banashankari in 2 different buses of BMTC and the conducts of these two routes have accepted Aadhar Card.When the conductors of these two routes have accepted Aadhar Card wheat is the problem is accepting the same by him. When Aadhar card is issued by the Government of India and the same is accepted through out India by all the authorities including Railways, Income-tax, passport authorities, why the same cannot be accepted by BMTC. The conductor behaved rudely with me and created a scene before the fellow passengers . Please advise your staff to accept aadhar card also as a proof of senior citizen and suitably warn your conductor.
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Feb 16, 2018
Complaint marked as Resolved 
Bangalore Metropolitan Transport Corporation [BMTC] customer support has been notified about the posted complaint.
Verified Support
Jan 13, 2018
Bangalore Metropolitan Transport Corporation [BMTC] Customer Care's response
Dear Sir,

BMTC Regrets the inconvenience caused this is to inform you that for claiming senior citizen concession of 25% on ticket amount pan card/aadhar card/ ration card/ DL/ or any senior citizen card is made as ID Proof further to identify the crew and to take action pl provide the vehicle registration no date/time of incident or photo copy of the ticket.

Regard's
BMTC
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