Bangalore Metropolitan Transport Corporation [BMTC]

[Resolved] Bangalore Metropolitan Transport Corporation [BMTC] — bus conductor rude behaviour and denied to return change

shk.npk

from Bengaluru, Karnataka

Address:

560066

Hello,

I commute every day from BEML layout to ITPL everyday to office.

Today I on-boarded (Jan 1st 2019) the BMTC bus and gave 20rs for ticket. The ticket cost is 17rs. When I have asked change before my last stop, conductor behaved with me very rudely and abused for asking the change. In turn he asked to collect the change from bus depot and denied to return the change.

Hence I am requesting you to take necessary action on conductor for rude behaviour.

Below are the details :
KA57 F1544
TknNo 8976
Depot -41
Time : 10:15 AM

Kindly let me know if you need any other information.

+1 photos

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Feb 5, 2019

Complaint marked as Resolved

Bangalore Metropolitan Transport Corporation [BMTC] customer support has been notified about the posted complaint.

Verified Support

Jan 03, 2019

Bangalore Metropolitan Transport Corporation [BMTC] Customer Care's response Dear Madam/Sir,

BMTC Regrets the inconvenience caused your complaint has been registered and forwarded to concerned depot authority to take action against the lapsed crew .

Regard's
BMTC

Verified Support

Jan 03, 2019

Bangalore Metropolitan Transport Corporation [BMTC] Customer Care's response Respected Madam/Sir,

This is your Docket no- BMTCC10224340, for your reference.

Regards
BMTC