[Resolved]  Bangalore Metropolitan Transport Corporation [BMTC] — charging fare to pass holder for night traveling in bmtc

Hi my self rohith, i am having monthly pass, today when i am traveling from tin factory to hebal (Bangalore) the conductor asking to take ticket because monthly pass is not allowed and after asking about rule he argue with me like "this is night service vehicle it for collection purposes so we r not allow any pass" why these conductors r telling like that and then why we need to buy pass.
Finaly i came in bus ka57f3289.
And complaint bus number is ka57f2126
Date : 18.11.2019
Time 12:50
I need reply on this and on action taken on this complaint.
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Dec 25, 2019
Complaint marked as Resolved 
Bangalore Metropolitan Transport Corporation [BMTC] customer support has been notified about the posted complaint.
Verified Support
Nov 21, 2019
Bangalore Metropolitan Transport Corporation [BMTC] Customer Care's response
Complaint registered with docket no. BMTCC10238861, to concerned depot for needful action
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