[Resolved]  Bangalore Metropolitan Transport Corporation [BMTC] — Denial of senior citizen concession on producing Aadhar Card

Today i was travelling by bmtc bus from veerasandra to chandapura.
When i produced my aadhaar card for getting my concession eligible for senior citizens the conductor denied it. Moreover he behaved in a rude manner. The details of my bus ticket is furnished below

T. No 123. 600ca/1

[protected] time 17:06:54

Electronic city to chandapura ka01fa1600

Tknno 10147. Kindly give necessary directions to the concerned to give directions to bmtc bus conductors to accept aadhaar card for senior citizen concession. More over this particular conductor may be warned for his rude behaviour.
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Jan 31, 2017
Complaint marked as Resolved 
Bangalore Metropolitan Transport Corporation [BMTC] customer support has been notified about the posted complaint.
Verified Support
Dec 31, 2016
Bangalore Metropolitan Transport Corporation [BMTC] Customer Care's response
BMTC Regrets the inconvenience caused .This is your docket no for your kind reference BMTCC 10182924 .Further your complaint has been forwarded to concerned depot authority to take action against the crew and instruct the crew that For claiming senior citizen concession of 25% on ticket amount pan card/aadhar card/ ration card/ DL/ or any senior citizen card is made as ID Proof

Regards,
BMTC
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