Bangalore Metropolitan Transport Corporation [BMTC] — Double payment

Dear sir,
While traveling from doodabalapur to factory circle today on 23 feb 26 due to network issue h i have made payment twice.

I request you to do the needful.
Payment details are attached.
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Bangalore Metropolitan Transport Corporation [BMTC] customer support has been notified about the posted complaint.
Verified Support
Mar 17, 2026
Bangalore Metropolitan Transport Corporation [BMTC] Customer Care's response
Request you to share the following details to facilitate further processing:

1. Copy of the travelled ticket
2. Transaction details
3. Bank passbook copy (including Account Number and IFSC code)
4. Registered mobile number / UPI ID
5. Email ID
6. Aadhar copy to [protected]@mybmtc.com in order to log the complaint for refund process
 
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