Bangalore Metropolitan Transport Corporation [BMTC]

Bangalore Metropolitan Transport Corporation [BMTC] — Refund my amount

A annapuranis Feb 22, 2026 Mar 17, 2026 This thread was updated on Mar 17, 2026

I am writing to request a refund for a duplicate payment made on my journey from Channasandra to BPL. Due to a network issue, the amount of Rs.12 was debited from my GPay account after I had already purchased the ticket in cash. The conductor issued me a ticket for the cash payment, so I ended up paying twice for the same trip. I kindly request you to refund Rs. 12 for the GPay transaction at the earliest. refer my attachments for proof. Was this information helpful? No (1) Yes (0)
Bangalore Metropolitan Transport Corporation [BMTC] customer support has been notified about the posted complaint. Verified Support Mar 17, 2026 Bangalore Metropolitan Transport Corporation [BMTC] Customer Care's response request you to share the following details to facilitate further processing: 1. Copy of the travelled ticket 2. Transaction details 3. Bank passbook copy (including Account Number and IFSC code) 4. Registered mobile number / UPI ID 5. Email ID 6. Aadhar copy to [protected]@mybmtc.com in order to log the complaint for refund process
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