[Resolved]  Bangalore Metropolitan Transport Corporation [BMTC] — i'm complaining against bus conductor for his worst behavior with passenger,

Address:Bangalore, Karnataka, 560056

Hi,

This is regarding hopeless behavior of bmtc bus conductor of depot 21.
On july 2 2019 evening around 6.55pm boarded the bus ka57f3560 (502h) in nagarbhavi ambekar college stop and experienced worst behavior of this bus conductor (Ka57f3560). He was busy on his phone when i asked for ticket later when i asked for second time he helled at me saying i did not ask for ticket. He denied his duty, as it was supposed to be him to give me ticket soon as i boarded the bus on that he was rude at a female addressing with no respect, this incident has deeply hurt me please do consider this issue and make sure he don't speak to any girl with such disgusting language and attitude.

Adding on to the complaint, conductor has issued false ticket and also denied to return the change. I'm adding the bus ticket details issued by that conductor in this.

Please note i boarded bus from ambedkar college nagarbhavi and got down in mariyapanpalya that usually charge me 10rs but the ticket issued is mallathahalli cross to mariyapanpalya which says 5rs but he took 10rs. Anyway 5rs more was not the matter to complaint about but the language and attitude he used on female passanger was abusing and hurting.

Tno: 141
Depot: 21
Date : 02/07/2019
Bus no: 502h/26
Time :19:02:30
Vehicle no: ka57f3560

Would like hear soon from you and hoping that this won't be repeated to any female.

Thank you!
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Aug 13, 2019
Complaint marked as Resolved 
Bangalore Metropolitan Transport Corporation [BMTC] customer support has been notified about the posted complaint.
Verified Support
Jul 04, 2019
Bangalore Metropolitan Transport Corporation [BMTC] Customer Care's response
Dear Sir,

BMTC regrets the inconvenience caused. Your complaint has been registered and forwarded to concerned depot authority for taking action against that particular conductor. This is your docket number for your future reference. BMTCC10231845.

Regards,
BMTC
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