Bangalore Metropolitan Transport Corporation [BMTC] — Regarding conductor wrong behaviour and charging extra by giving ticket to last stage (stop)

Address:

Abbigere main road, KammagondanaHalli, Jalahalli West, Bengaluru-560015

I asked for ticket, from Malleswaram 11th cross to KammagondanaHalli i.e., KammagondanaHalli Rama Temple. But conductor gave ticket upto Abbigere, which is last stop.
I've asked conductor regarding it, he just tells.. you can get down anywhere you need, instead of giving reason.. for what he charged extra.
I was traveling with 3 more ppl.. he did same with all 3 tickets.
When I questioned him, he is telling you people shouldn't ask all those.. Since I asked about stages.
It's not about money, it's about behaviour or taking customers/commuters for granted.
Many gets fooled by this kind of people in charge.
And he is so rude, when I asked him why did you give ticket for the place which I'm not going...
These kind of people are responsible for BMTC losing its customers or commuters.
Please take some action and make commuters comfortable.

Thank You!