Banggood.com — I have not received my item till today.

Address:at-medical campus, po-mohana, dist-Gajapati,state-odisha,INDIA, 761015
Website:banggood

I purchased one Mens big size casual outdoor washed double sided wear vest through Banggood website on-19.01 2019 which order number[protected]. I total paid Rupees. 3, 056, 75. I received finally messase - AWB number-[protected], order no- ALJCC[protected]YQ, current status- delivered, information request-16 march 2019.But I have not received my item till today.So kindly resnd my item or refund my amount.
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Dear Arjuna Behera,

Thanks for your order and we are sorry to hear that you still have not received the order yet.

We can deeply understand how frustrated that you have not received your parcel yet. And please kindly note that in some rare cases, the delivery might be slightly delayed due to processing times in postal or Customs office or the bad weather. Please consider that business days do not include weekends and public holidays and the tracking information of this order will be updated at important logistics stations or once it arrives in your country.

According to our shipping policy, all items sold at Banggood are guaranteed to be delivered in 60 days (120 days for Brazil, 90 days for Ecuador, Venezuela, Argentina, Bolivia, Peru, South Africa and all orders shipped with European Railway Direct Mail.)And all orders shipped from the US, EU, FR, ES, RU and AU warehouse are guaranteed to be delivered within 30 days (45 days for orders shipped to Brazil and Mexico).

We take the security of your personal information very seriously. Therefore, if you have any other questions, we suggest that you could contact us via these links:
Personal Computer: http://www.banggood.com/Contact-Us_hi111
Mobile: https://m.banggood.com/contact_us.html

We will work on answering your questions as soon as possible and be ready to help you at any time.

Best regards,

Banggood Team
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I have paid 3389 for the same and waited for complete one month

In India it's for just 2499

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    at-medical campus, po-mohana, dist-Gajapati,state-odisha,INDIA, Mohana, Odisha
    India
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