— banggood - non delivery and no status info

1 Review
Palakkad, Kerala, India
 Angel S Aravind on Aug 2, 2019
I have ordered one xiomi qin 1s mobile vide order # 68671235 on june 27th theri express delivery mode and paid 6 times extra delivery charge as it was very urgent for me. As per their commitments of terms, it is supposed to be received within 7-15 business days. Now it’s aug 2nd.

So many times i followed, there is no information updated since july 8th on tracking and customer care reps also dealing very casually with out giving any useful further information in my order. Arguing and telling rules after around 37 days. Really fed up and asked refund. Even that also they are not assuring. They don’t even have current tracking number of the item. Simply telling to contact india post without even giving postal tracking number. Very very fed up and embarrassed. Never seen such a terrible customer care service and response.

Pl arrange to give the refund at least. Already committed delivery time as per express delivery is over long back and please don’t cheat and play with customers giving false commitments and taking extra money also for that.

Please solve my issue and give back my money.
Updated by Angel S Aravind, Aug 06, 2019
So far no useful information from banggood. They just say to check with post office without giving postal tracking number. Highly embarrassing from banggood..
Updated by Angel S Aravind, Aug 06, 2019
The order is in the name of my Ramkumar ( order no[protected]
Updated by Angel S Aravind, Sep 03, 2019
Even after 70 days they did not deliver and also delaying refund with out any base. Very worst experience with banggood.
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