Bank Lokpal — deduction of amount 4668

Address:

House No.1499 sector 2, Rohtak, Haryana, 124001

I have made a transaction of rs. 1000 (Rs.500 two times) from my hdfc bank account no.[protected] having ifsc code: hdfc0000435 for payment of htet (Haryana teacher eligibilty test) exam. The amount has been deducted and same is not processed for exam fees.
I have contacted bank but nothing is resolved by them.
Kindly help me and refund my money.
Bank transaction is attached for your reference.