Bank Of Baroda — atm machine hardware error

Address:Mumbai City, Maharashtra

I mr ashwin v. Kharva deposited 500×16=8000 rs cash in gamdevi branch atm machine in account of mr rahul govind thakur. But transaction was unsuccessful and i just got receipt of transaction unsuccessful and not printed amount on receipt. It is showing hardware error on screen because of branch timing over at that time branch manager war not available, i complain to 2 person available in branch they said rais a complaint than it will resolve in 24 hours
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My balance has been refunded by Amazon on 23/09/2018 with reference id no.[protected] i didn't get my money in my account. please do help

Prabhakar Gautam's reply, Oct 22, 2018
refund of ₹ 620/- has been made by amazon on 23th of sep 2018
the reference no. of refund is 826601809771.
but, the refund has not been received yet.
bank is saying no amount has been received by them. i have talk them again and again but no response is coming. so i need to file " charge dispute" on them to get the full details.
i need bank to resolve this as soon as possible or I'm gonna take some legal action.
Prabhakar Gautam
9565082531
email- princereyanshoo7@gmail.com

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