[Resolved] Bank Of Baroda — deduction of charges of 1058 rupees in spite o[censored]nsuccessful payment or declined payment

nidhivig

from Agra, Uttar Pradesh

Address:

New Delhi, Delhi, 110058

Dear sir/madam,
I was making payment for airtel landline bill for amount of 1, 058 rupees, through bank of baroda-net banking - online, transaction reference number[protected], biller's name-airtel, full-bill-amount-1, 058 rupees, date on which payment made by me - 20 th december-2019, since this payment was declined and so this payment was unsuccessfull so an amount of 1, 058 rupees was deducted from my bank of baroda savings bank account, so kindly refund an amount of 1, 058 rupees into my savings bank account number-[protected] at the earliest because only bank of baroda declined my payment of 1, 058 rupees towards bill payment of my airtel landline number.,
Thanks & regards,
Mr. Deepak kumar vig & mrs. Krishna vig.

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Feb 5, 2020

Complaint marked as Resolved

MY COMPLAINT HAS BEEN RESOLVED BY MY BANK OF BARODA CUSTOMER CARE DEPARTMENT, SO I CALLED ON BANK OF BARODA HELPLINE-NUMBER/BANK OF BARODA HELPLINE NUMBER-1800 102 4455, AND I ALSO E-MAILED ON THESE 2 E-MAIL--ID'S PROVIDED BY BANK OF [email protected] & [email protected] SO TODAY I RECEIVED FULL REFUND OF 1, 058 RUPEES IN MY BANK OF BARODA SAVINGS ACCOUNT, I AM VERY GRATEFUL TO BANK OF BARODA CUSTOMER CARE DEPARTMENT.YOU ALWAYS ROCK -DEAR BANK OF BARODA, THANKS & REGARDS, MR DEEPAK KUMAR VIG & MRS. KRISHNA VIG.

Bank of Baroda customer support has been notified about the posted complaint.