[Resolved] Bank Of Baroda — Lenovo A6000 plus heating issue and battery draining fast | |
Dear sir,
I am NISHANTH from COCHIN kerala, I ordered Lenovo A6000 plus through FLIPKART flash sale on 19th May which got delivered on 21st May.From the first day itself the phone is heating up very badly some times the temperature reaching nearly 42 degree celsius (i have attached the screenshot) which makes me unable even to keep the phone on my pocket and mind you i have put only one sim and havent used the phone for calling yet.
The next problem is the battery drainage.The phone's battery drains within 3 to 4 hours from 60 % to 8 % even at standby with no calls, no apps downloaded, no mobile data or wifi enabled.so i filed a return for the product but flipkart executive contacted me and while checking through the smart chk app they came to the conclusion that there should be 45 degree or above temperature for the product to be defective and the executive told that the battery is healthy.
Therefore they told they cant proceed with replacement and asked me to visit the nearest Lenovo service center and get a DOA letter from them to proceed further in this regard.
I ordered this product as a gift to my wife for our wedding anniversary and now as such i was unable to fulfill my promise.Flipkart and the seller WS retail has cheated me in this regard by selling low quality chinese products like LENOVO A6000 plus.I am going to file a compensation of Rs 10000 for the mental agony i have gone through and would like to publish this in all forums and Consumer grievance websites.
FLIPKART claims they provide EASY RETURNS if the customer is not satsified also.Here i have a genuine reason still they are not keeping their promise.Let us spread the word against M/s FLIPKART so that others wont be deceived hereafter,
I dont want any replacement anymore and require a full refund at the earliest..since the model as such is a defective one
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Complaint marked as Resolved
I WRONGLY PUT THE COMPANY AS BANK OF BARODA INSTEAD OF FLIPKART.SO PLEASE CONSIDER MY NEW COMPLAINT AND DELETE THIS ONE | |
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Suraj Plaza-1, Sayaji Ganj, Vadodara, Gujarat, India - 390005
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