Bank Of India — Amazon refund sent but we don't received in my bank account or ATM card.

Dear
Sir/Madam,
My name is Manish Kumar Pal and, I had ordered a product from Amazon which was Redmi 9 Prime of amount 9, 999 on 28 November 2020 and was cancelled by amazon seller due to the mistake of delivery not avialable in the pin code 831002, on 3 december 2020, Payment was made using BOI debit card, but till date refund is not credited to my bank account as Amazon has updated that refund has been sent form their side, 4 December 2020 Amazon initiated the amount to card but i still didn't get the money and Amazon Sent this refund reference no. is given by 30005103330333192569648 and filled Pos/ATM online refund form kindly resolve my problem as soon as possible. This money is very urgent bank please help me to get back my money.

Name - MANISH KUMAR PAL
A/C No.- [protected]
IFSC Code - BKID0004539
Register Mob No. - [protected]
Amount - 9, 999
Reference No (Amazon Provided)- 30005103330333192569648
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