Bank Of India — please refund my deducted amount rs:882.29/

Address:Indu villa Apartment,Rajbanshi Nagar, Road no-2, Patna, Bihar,800023, INDIA, Patna, Bihar, 800023

Hello sir/ madam,
I have booked my ticket online through irctc account from danapur (Patna) to pune junction in sl for 17 march, 2020. I have paid my amount through upi (Phonepay). My transcation id is:ptm20200312086624861886202003121008.
(Upi ref no[protected].
Transaction date: 12 march, 2020
My amount get deducted but ticket get not booked.
I have also got message from bank of india about my deducted or debited amount.
So pls i request you to refund my deducted amount as soon as possible because i have to further book my ticket. It's very urgent for me. It is my humble request.

Thanks & regards,
Priy ranjan kumar
[protected]
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Rs.181 (trf) debited in my SB account

I mavuri naga surya lakshmi have credit card in your dommeru branch 8662 my card no[protected] its not working last one month please solove the problem sir last month already paid credit amount but february month card not working so i am suffred for shopping so kindly solove this problem as early as possible

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