Bank Of India — POS TRANSACTION MONEY NOT REFUND BY BANK-Account no- [protected] Account holder Name- Shivam gupta Registered mobile number-[protected]/[protected]

My name is (Shivam gupta) and I had ordered (Mobile ) of 49999RS.Amount(samsung galaxy s20se ) in Amazon on (27/11/2020) and after (27/11/2020) I cancelled this order due to personal reason. And on (27/11/2020) Amazon initiated the amount to my card but I still didn't get the money. Amazon sent this reference number (Reference number-30005103320332133830616) and told me to fill charge dispute form but Bank of india doesn't have such policy. So please kindly respond to this complaint it's very urgent. My card number is ([protected]) Thanks you sir