Bank Of India — refunding of bank money

Address:Gorakhpur, Uttar Pradesh, 273001

I tried to book the train tickets from Gorakhpur to Delhi on 25th July'19 from paytm direct account of amount Rs. 5841/-. The transaction was failed but money was deducted from my account. Still till date my money is not refunded only Rs. 8 was refunded to my account. i have complained so many times. please process my request asap.
RASHMI PATHAK
A/c No.: [protected]
Bank Of India, Taramandal Branch, Gorakhpur, UP, 273001
Mob No.: [protected]
Email Id: [protected]@gmail.com
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