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Bank Of India — regarding balance show insufficient

Dear sear,
Most humbly and respectfully i beg to say that i have a problem with my a/c balance it will show insufficient money i am not able to transaction my balance.
Once a day i transaction my money from internet banking it will be failed but money will cut from my a/c and i call you do many times but didn't pickup. So i requested to you please help me out
Thank you
Faizy aquil
A/c no:- [protected]
Add:- baradari near daira masjid biharsharif nalanda (803101)
Bihar.
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