Bank Of India — transaction failed and money detected

Hi
I made a transaction but failed for online payment on 6th may 2019. Money was deducted from my account but i got message like authentication failed.
The details of the transaction from both of my bank accounts are as follows:
My name:d. V. Guru saran
Bank name:bank of india
My account no is : [protected]
Deducted transaction details are
Medr/bigtree ente/471006/
Inr 1, 678.44
So please resolve the problem as soon as possible
Was this information helpful?
No (0)
Yes (0)
Bank Of India customer support has been notified about the posted complaint.
Complaint comments 

Comments

I received a message this morning that has been debited rs 118 for minimum balance changer service tax etc.while i can also rs 00 in my account without any charges and my problem did not solve when i call to the bank . Either give me my money back or give me a valid reason for this transaction .
I have done online transaction at PCMC DMART twice(28th April and 4th may), here transaction is decline, they showed me status also, but BOI debited money from account. I have called to customer care, but they are irresponsible. please help.
10193 is my refund amount Amazon transaction complete in 26 may but amount is not back to my account
My referenc no is[protected]

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    Bank Of India
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    12%
    Complaints
    2368
    Pending
    0
    Resolved
    291
    Bank Of India Phone
    +91 63 2227 1335
    +91 22 4091 9191
    Bank Of India Address
    Gaya Nawada Road, Wazirganj, Gaya, Bihar, India - 805131
    View all Bank Of India contact information