[Resolved]  Bank Of India — Unauthorized transaction from my saving bank account

Address:

Darbhanga, Bihar

With reference to the subject matter of complain, I wish to draw your kind attention towards the unauthorised transaction that has been done through my two different bank accounts without my knowledge. The details of the transaction from both of my bank accounts are as follows:
Name: Deepak Kumar
Case I
Bank Name & Branch: Bank Of India, Lalbagh, Darbhanga 846004, Bihar
A/c type: Saving A/c
Account No: [protected]
Date Particulars Amout Dr. Remarks
[protected] BD1PG/TR[protected]/FREECHARGE 5000.00
[protected] BD1PG/TR[protected]/FREECHARGE 4900.00
[protected] BD1PG/TR[protected]/FREECHARGE 5000.00
[protected] MEDR/FREECHARGE P/560323/ 500.00
[protected] MEDR/FREECHARGE P/561154/ 4500.00
Total 19900.00

Case II
Bank Name & Branch: Bank Of India, Dilawarpur, AT+PO Dilawarpur, Dharbhanga 846009, Bihar
A/c type: Saving A/c
Account No: [protected]
Date Particulars Amout Dr. Remarks
[protected] MEDR/FREECHARGE P/488620/ 4900.00
[protected] BD1PG/TR[protected]/FREECHARGE 4900.00
[protected] BD1PG/TR[protected]/FREECHARGE 4900.00
[protected] BD1PG/TR[protected]/FREECHARGE 4900.00
Total 19600.00

In both of the cases the above transaction was done by some other person against which I have also lodged a FIR at Laharia Sarai Police Station.
I just request the proper authority to kindly look into the matter. If the transaction i.e details of freecharge as shown in bank statement are investigated with the help of branch manager then it can be easy to find out the person involved in making such crime.
It may also be noted that I have never shared my personal account details like ID & Passwords to anyone.
Attachments:
1. Snap shot of Bank statements
2. Copy of FIR lodged
3. Other personal details (hand written)

Waiting for your earliest action over the issue
Thanks & Regards,
Deepak [protected]@gmail.com
Email: kumarerdeepak
Cell: 91 [protected]