Bank Of Maharashtra — declined online transaction not refunded yet.

Address:20B/10, Indian Airlines Colony, Kalina, Santacruz East, 400029

Dear sir,

It is now more than 2 months i am following for my refunded amount of rs. 1161.14 by m/s netmeds/razorpay. The transaction was declined on 14th july 2019 and on same day it was refunded by both the service providers. I had got the confirmation from both of them. But still my savings a/c does not showing the refunded amount. Please look into this matter as it is delayed by 2 months from you.

Regards,

Abhay vaidya
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Bank of Maharashtra customer support has been notified about the posted complaint.
Oct 10, 2019
Updated by Abhay Vaidya
Please find below reply from NETMEDS

We would like to inform you that we have promptly refunded the amount of Rs 1161.14 of your order to your original payment mode.

For your reference we have shared the below mentioned transaction details.

[protected]A : Refund Details Txn Uuid : euleAgNFKEsWjCWDryd Epg Txn Id : rfnd_CtWppcuf9tqrQ0.

But still no response from Bank of Maharashtra.
Nov 04, 2019
Updated by Abhay Vaidya
Today after 4 months my issue is not resolved by Bank of Maharashtra. BOM is claiming that chargeback was rejected by other bank, where as Netmeds had given all transaction details, still BOM is not refunded my amount.
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मी श्रीमती उषादेवी / उषा जगन्नाथ डोंबाळी, सेवानिवृत्त जेष्ठ नागरिक तक्रार दाखल करते की
बँकेच्या हडपसर शाखेने माझ्या पूर्वपरवानगी शिवाय माझे सेव्हींग्ज खाते क्र. [protected] हे बल्लारपूर शाखेकडे वर्ग केले आहे .
सेव्हींग्ज खाते क्र . [protected] हडपसर पुणे शाखेतच आहे .

माझी दोन सेव्हींग्ज खाती तात्काळ बँकेच्या पंढरपूर शाखेत वर्ग करावी .
After nearby 5 months still my issue is unresolved by Bank Of Maharashtra. Worst service received ever, every time I was asked to submit my bank statement along with transaction details. But till date no solution. Please guide me to proceed through legal way.

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