I took a policy with hdfcsl insurance and agent of the bank told its a good policy and you will have more benefits and ,I need to pay minimum policy term for 3 years. And when I went to the bank to surrender the policy they simply said I will be paid only current share market value which was only 52,000/- and from that 30% will be detected as surrender charges. When I enquired it was informed by the person in charge of that branch to me to launch a complaint if you want
Then I launched a complaint to the Bombay through email. But the resp once what I got was you have signed in all the papers and everything seems to be correct.
But they have not understood my question. My question was why your agent didn't informed about the involvement of share market with this policy.
But even after my reply mentioning my question clearly I got no response from them.
And even after paying the fifth premium there is no guarantee that we will get our invested money in full.it will be coming back without the surrendering charges but the depends on the share market value at that point of time. Then there is no meaning in my investment.
Sunil kumar
Chennai
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