[Resolved] Kotak Bank / Saving A / C — Cheating in Charges | |||
Iopen account in Kotak Mahindra Bank and after few months they start debiting chages approx 300/- per month without prior noticing to me. Now I send an email to bank then they said that we have revised our some kind of rules so it is valid. How can a user know when abank revised their rules and i want to know who is an authority to moniter to the rules of the bank. How they can revised without intimation to customer. Was this information helpful? | |||
Aug 13, 2020 Complaint marked as Resolved | |||
 2 Comments | |||
Comments
I Think In India no one is watching of cheetings by bank and they are regularly chetting peoples and making moning by cutting undeclared charges I also surrender my account of HDFC due to same kind of things. I will appel to people how are authanticate for the same kind of thing . Kindly stop the chitting of private banks as soon as possible.
Reply
Dear Mr. Bhargava,
We understand your dis-satisfaction with the bank's services rendered. In order to assist you in a better manner, we request you to kindly provide your account # / contact # on solutions.[protected]@kotak.com along with your concerns enabling our bank official to investigate the matter further & address all your concerns to your satisfaction.
Assuring you of our best services at all times.
Thanks and regards,
Kotak Support Team.
We understand your dis-satisfaction with the bank's services rendered. In order to assist you in a better manner, we request you to kindly provide your account # / contact # on solutions.[protected]@kotak.com along with your concerns enabling our bank official to investigate the matter further & address all your concerns to your satisfaction.
Assuring you of our best services at all times.
Thanks and regards,
Kotak Support Team.
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27 BKC, C 27, G Block, Bandra Kurla Complex, Bandra (E), Mumbai, Maharashtra, India - 400051