[Resolved] Kotak Mahindra Bank — Late fee charged incorrectly

[Resolved] Kotak Mahindra Bank — Late fee charged incorrectly

N Nicky_rao_99 Mar 4, 2024 Mar 7, 2024 This thread was updated on Mar 7, 2024

Please waive if the late fee of inr 100 that has been charged on 26th feb as I was sick n hospitalized from 20th Feb to 28th Feb. This late fee is hitting my credit score which I cannot afford for just 100 INR. I have made the payment in full nd in past as well i'd made the payment on time. I can furnish my docs if req. As per Indian law, it can be waived of in genuine case. Kindly waive it off for me. Im pretty pissed off as I have beeb tryin to reach ccare for a while now. The chat option doesn't work. The email option is not there. The calling option I have to repeat everything again n again n I get disconnected every now n then. I can't follow up over calls again n again. Send me an email or so or just waive it off. Card ending in 3477 Yogita Rao [protected] - CASE NUMBER Was this information helpful? No (1) Yes (1)
Mar 12, 2024 Complaint marked as Resolved Kotak Mahindra Bank customer support has been notified about the posted complaint. Mar 04, 2024 Updated by Nicky_rao_99 When will it get waived off? I need a confirmation. Mar 05, 2024 Updated by Nicky_rao_99 Its hitting my cibil. I want it removed before next statement generation. Mar 05, 2024 Updated by Nicky_rao_99 I am not receiving a response on my complaint. I will take legal action if this will hit my cibil. Remove it asap Mar 07, 2024 Updated by Nicky_rao_99 Kotak bank is not revoking late fee Mar 07, 2024 Updated by Nicky_rao_99 They are neither calling me or emailed me for reversal. I want to get this revoked asap. I ll be forced to file action. Its been a week now.
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