Basics Life — Shirt

We purchased basics shirt for worth of rs. 1899/- and purchases on 31/05/2020. The invoice number is ht[protected] and shopped at trichy showroom tamilnadu.
The shirt got faded and lost its color after first wash and noticed a tear in under armpit.
The same thing was informed and the shirt was returned to the shop today in the showroom on 20/06/2020.
Hence it is requested to exchange the shirt for its actual value and provide us new one at the earliest.
Kindly inform the status..
By
S. Saravanakumar
Mobile no.[protected]
Customer i'd. Hts002896