[Resolved]  Bata India — Below standard chappals

Address:

Haridwar, Uttarakhand, 249403

A purchase of silver coloured ladies chappals was done at the BATA STORE in Pentagon Mall, Haridwar 249403, Uttarakhand in AUGUST 2015 . This chappal has been used very infrquently & has now turned into black spotted chappal . Actually i had bought a similar pair in the 1st week of July 2015 which sadly waas stolen in our Dubai visit. On return finding the chappal to be good we bought two more pairs one for myself & one for someone else which is still unused. The pair which has been used by me has become discoloured though it is not being used very frequently. I am a regular customer at Bata & i was told by the the shopkeeper to put complaint on customer care. The Ref. No. of the chappal is 5722014 & cost is @ 499/ pair Please help in this & issue orders to the store to replace the chappal. My contact no. is [protected] Email ID renu.[protected]@gmail.com Warm regards Renu Singhal