[Resolved]  Bata India — cheap quality - hush puppies

Address:Mumbai City, Maharashtra, 400078
Website:www.hushpuppies.in

Hi,

I recently bought a hush puppies formal shoes from rcity mall, ghatkopar, mumbai, mh, india.

I purchased the product on[protected], and with normal usage, the shoes has started to wear off, i could see the upper layer for leather has started to peal off by its own.

The shoes came with a tag of real leather, and i don't think real leather starts to decay in less than 2 months.

I really love the brand, but this time it has failed to reach the expectation.

I would really want a replaced shoes as fix / repair won't do the justice.

Thanks
Praveen ahuja
+3 photos
Was this information helpful?
No (0)
Yes (0)
Jan 7, 2018
Complaint marked as Resolved 
Bata India customer support has been notified about the posted complaint.
Verified Support
Dec 05, 2017
Bata India Customer Care's response
Hi Praveen, We apologize for the inconvenience. Request you to share your contact details via in-customer.[protected]@bata.com so we can help you.
Dec 05, 2017
Updated by Praveen2706
Hi,

Thanks for your reply, but I've already sent you a mail on both the below mentioned email address, please revert on that.

customer.[protected]@hushpuppies.in,
customer.[protected]@bata.com

Thanks
Praveen
Dec 11, 2017
Updated by Praveen2706
Hi Bata India,

It's been a week now since the last I've heard from you. I've already mailed all the details.

Hoping you to revert at your earliest.
Complaint comments 

Comments

ART[protected]
MRP-1850
pur.date 19 april 2017

sole pasting open replace
[protected]
store code 2486
Hi,

Thanks for your reply, but I've already sent you a mail on both the below mentioned email address, please revert on that.

customer.[protected]@hushpuppies.in,
customer.[protected]@bata.com

Thanks
Praveen
Damage on sandels bar
Model no: [protected]

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    Bata India
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    51%
    Complaints
    2305
    Pending
    0
    Resolved
    1158
    Bata India Phone
    +91 44 6636 9486
    Bata India Address
    No 370 SAI Towers, Arcot Road, Kodambakkam, Chennai, Tamil Nadu, India - 600024
    View all Bata India contact information