[Resolved]  Bata India — Complaint about an inferior quality shoes

Address:Hyderabad, Andhra Pradesh

Sir I recently purchased shoes from Tarnaka branch, Hyderabad at about two months back for Rs. 400/-. At the time of purchase I requested the sales person to show me a shoe with low cost for walking and playing shuttle. I used them for only twenty or thirty times. Then the inner lining in the shoe has broken into two pieces. I have been using u r products for twenty years. As a regular customer to u r product I have not seen such an inferior quality from u r company. Even though u r products are little bit high price people r purchasing as u r maintaining quality standards. The inner lining is made with the card board which will spoil by the sweating. It may be a design fault or jobworker /manufacturing fault. Please look into this matter and take necessary precaution to maintain quality standards. Please acknowledge this complaint. I don't have bill however I am enclosing photos of shoes for ready reference.
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Complaint marked as Resolved 
Bata India customer support has been notified about the posted complaint.
Verified Support
May 06, 2015
Bata India Customer Care's response
Dear Giridhar, we regret the inconvenience. Please share your contact number and email so we contact you directly and provide you the resolution to your concern.
Verified Support
May 08, 2015
Bata India Customer Care's response
Dear Giridhar,thanks for sharing your contact details with us. Our team will connect with you at the earliest.
Complaint comments 

Comments

Thank u for immediate response. My name. Allahari giridhar. Contact no. [protected]. Email [protected]@yahoo.com. My sincere request is please review the model and take necessary action to keep the goodwill status of BATA.
[protected]
My name giridhar. Mobile [protected]. Email. [protected]@yahoo.com
Thank u

Shoes

I have purchased these shoes in December 2013 and their situation is so bad in just 6 months.The soul has completely broken and the inside of the shoes is completely worn out BATA must replace my shoes as this an manufacturing defect.
I purchased 1 ladies sindel month of August 10. That sindel price is Rs480. Now that sindel thump is broken..pls replacement provide on it. My Rakesh Mahadik, mob no. [protected], email Id [protected]@gmail.com. I'm waiting for your response on priority
Hello Team,

Please find the attached photos where in you may see the logo and number still visible below the shoe.

I open the box today and removed the tag to wear it, but when i walked in apartment it got broken.

Please find the attached pictures and kindly do the needful on priority.

purchased it before 2-3 year and how you expecting that I have a the bill and can provide to you guys.

Product photo and artical number I have already been shared with you.

Atleast if you are not helping me to repair but can suggest some shop/store near by my area where I can go and done the repairs.

Regards,

Himanshu

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