[Resolved] Bata India — Complaint regarding hush puppies shoes | |||||
Dr. S. R. Kalyani. M. A., b. L., ph. D., Advocate 4, law chambers High court, Chennai - 600 104 Tamil nanu Sir Sub : complaint regarding defect with hush puppies shoes — I am a regular customer for the past 15 years and using only hush Puppy verities. However to my shock and surprise i had a bitter experience with a shoe 864-4718 from your show room at Phoenix mall, chennai, tamil nadu. I purchased some times back in october, 2016 the above shoes for rs, 2499/-.in which developed a gap between upper sole and the bottom. Therefore i could not use it and approached your show room at the said address and returned 15.06.2017. The person attending my complaint insisted for receipt and and proof which i lost long back since i never expected to keep all these under the impression that hush puppy shoes are beyond the expectation and reputed company product. I therefore request you to attend this complaint amicably immediately with in 7 days from receipt of this mail failing which i may be constrained to proceed with under relevant provisions for the deficiency of services before the appropriate forum Dr. S. R kalyani Advocate : chennai Was this information helpful? | |||||
Jul 24, 2017 Complaint marked as Resolved Bata India customer support has been notified about the posted complaint. Verified Support Jun 20, 2017 Bata India Customer Care's response Hi Dr. S.R. Kalyani, Request you to share your contact details via in-customer.[protected]@bata.com so we can help you with this matter.
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But now I think the quality is not as per a 9000 Rs waterproof Hush Puppies shoe. It is rather surprising that the sole gets a hole and the rubber is cracking,
The rest of the sole in both shoes is perfect and has not worn out and is fine but the center of the right shoe has developed a hole.
i have written to the complaint cell they have not yet ersponded