[Resolved]  Bata India — Damaged of Sandals

Address:Visakhapatnam, Andhra Pradesh

My name is shiva reddy, I have purchased two pairs of sandals by using my SBI Debit Card (622XX4704) for a purchase worth of Rs.2200.00 in 8th July 2015, at DWARAKANAGAR No : 37 - 14 - 7A Dwaraka Nagar, Visakapatanam, Andhra Pradesh 530016, on 5th September 2015 one of my sandals has been damaged, immediately I have approach at above store where I have bought my sandals. I have not been received well by the branch manager and he is ignorant and not bothered to listen to my complaint and insisting me to get the bill but where I have submitted my account statement as I swiped my debit card to pay the bill at the store above, Branch Manager is asking me to come after two days for launching my complaint. This incident gave me immense dissatisfaction and I lost trust on Brand Bata and People working in it.
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Complaint marked as Resolved 
Bata India customer support has been notified about the posted complaint.
Verified Support
Sep 07, 2015
Bata India Customer Care's response
Dear customer, we regret the inconvenience caused to you. Please share your contact number and email id so we can assist you with your concern.
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Hereby i would like to inform that complaint which was raised on 7th September 2015, complaint has been registered by Bata India and mail was send to my mail id with the reference complaint number 472188, and issued has been solved on 9th September 2015, by replacing damaged sandals with a new pair of sandals for which i am thank full to indian consumer complaint forum and Bata India for quick response on consumer complaint.

Thanking you

regards
shiva reddy

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